Terms and Conditions
Welcome to Roofing Kapiti. These Terms and Conditions establish the legal framework governing the use of our website and the engagement of our professional roofing services. By accessing or using this website, you agree to comply with the Terms outlined below. If you do not agree, please discontinue use immediately.
At Roofing Kapiti, we are committed to operating with transparency, integrity, and compliance with all relevant New Zealand laws and industry standards. These Terms are designed to protect both our clients and our company, ensuring fairness, safety, and professionalism in all business interactions.
1. Terminology
For the purposes of these Terms and Conditions:
- “You,” “Your,” or “User” refers to any individual or entity accessing or using our website or services.
- “We,” “Our,” or “Us” refers to Roofing Kapiti, the service provider.
- “Parties” collectively refers to both the User and the Service Provider.
These Terms apply to all users who browse our website, request information, or engage our roofing, maintenance, or replacement services.
2. Purpose of the Website
The official website of Roofing Kapiti provides information about a wide range of roofing solutions, including but not limited to:
- Residential and commercial roof repairs
- Roof restoration and recoating
- Tile and metal roof replacement
- Roof maintenance and inspection services
- Gutter cleaning and waterproofing solutions
This website aims to:
- Provide accurate and up-to-date details about roofing methods, materials, and service options.
- Facilitate online inquiries and quotation requests.
- Assist homeowners and property managers in making informed roofing decisions.
While Roofing Kapiti strives for accuracy, the information provided is for general guidance and does not replace professional inspection or on-site consultation.
3. Acceptable Use Policy
By accessing this website, you agree to use it lawfully and responsibly. Prohibited activities include:
- Attempting unauthorized access to restricted areas.
- Uploading or transmitting malicious software, viruses, or harmful code.
- Misrepresenting your identity or affiliation with Roofing Kapiti.
- Engaging in illegal, fraudulent, or deceptive practices.
- Copying or scraping website data for commercial purposes without consent.
We reserve the right to suspend or terminate access to users who violate these Terms.
4. Cookies and Tracking
Roofing Kapiti utilizes cookies and analytics tools to enhance user experience and optimize website functionality. Cookies help us:
- Recognize returning visitors and remember preferences.
- Improve page performance and load speed.
- Analyze website traffic for ongoing improvements.
Users may disable cookies through browser settings; however, this may limit functionality. Continued use of the site constitutes consent to cookie usage under our Privacy Policy.
5. Intellectual Property Rights
All content on this website, including text, graphics, images, logos, videos, and downloadable materials, is the exclusive property of Roofing Kapiti and protected under New Zealand intellectual property laws.
Permitted Use:
- You may view, share, or download website content for personal, non-commercial use.
- You may link to our website with appropriate credit and context.
Prohibited Use:
- Copying or redistributing content for commercial purposes.
- Modifying or reproducing content without written permission.
- Using any Roofing Kapiti trademarks, logos, or images without authorization.
Infringement of intellectual property rights may result in legal action.
6. User-Generated Content
If you submit reviews, feedback, or testimonials via our website, you grant Roofing Kapiti a non-exclusive license to use, display, and distribute that content for marketing or informational purposes.
By submitting, you confirm that:
- You own the rights to the material submitted.
- Your content is accurate, lawful, and non-defamatory.
- The submission does not violate third-party rights.
We reserve the right to edit, moderate, or remove inappropriate submissions.
7. External Links
You may link to our website under the following conditions:
- The link is not deceptive or misleading.
- It does not imply endorsement without written consent.
- It appears in a lawful and relevant context.
Our website may include external links for user convenience. Roofing Kapiti is not responsible for the content, privacy practices, or accuracy of third-party websites.
8. Limitation of Liability
While Roofing Kapiti makes every effort to maintain accurate and reliable content, we cannot guarantee uninterrupted access or error-free performance. We are not liable for:
- Temporary downtime or technical failures.
- Losses resulting from reliance on website information.
- Damages caused by unauthorized access, misuse, or cyber incidents.
These limitations apply to the fullest extent permitted by New Zealand law.
9. Disclaimer
All information on this website is provided “as is” without warranties of any kind. Roofing Kapiti disclaims implied warranties, including but not limited to merchantability and fitness for a particular purpose.
This disclaimer does not affect any statutory rights or obligations that cannot be excluded by law.
10. Service Commitment
Roofing Kapiti provides professional roofing services throughout the Kapiti Coast and surrounding areas. Our commitments include:
- Adherence to all New Zealand building codes and safety regulations.
- Use of certified materials and skilled roofing specialists.
- Environmentally responsible waste disposal practices.
- Transparent communication and timely project delivery.
Each roofing project is completed with precision, safety, and care to ensure optimal performance and customer satisfaction.
11. Warranties and Guarantees
All services carried out by Roofing Kapiti are covered by guarantees in accordance with the New Zealand Consumer Guarantees Act. These cover workmanship and compliance but exclude:
- Damage from negligence or improper maintenance.
- Natural wear due to environmental conditions.
- Alterations or interference by third parties.
Regular roof maintenance is recommended to preserve warranty coverage and performance.
12. Pricing and Payments
All services by Roofing Kapiti are subject to individual quotations. Key payment terms include:
- Quotes valid for 30 days.
- Deposits required prior to commencement.
- Final payment due upon completion unless otherwise agreed.
Failure to meet payment terms may result in service delays or legal recovery processes.
13. Health and Safety
Safety is a top priority at Roofing Kapiti. Our team strictly follows WorkSafe New Zealand guidelines, including:
- Use of certified harnesses, scaffolding, and safety equipment.
- Comprehensive site assessments before commencement.
- Hazard identification and control procedures.
- Site cleanup and inspection after completion.
Clients must ensure safe site access and notify us of any potential hazards.
14. Indemnification
By using our website or services, you agree to indemnify Roofing Kapiti from claims, damages, or losses resulting from:
- Breach of these Terms.
- Unauthorized website use.
- Violation of any applicable law or third-party rights.
This provision protects both the User and Roofing Kapiti under New Zealand law.
15. Force Majeure
Roofing Kapiti shall not be held liable for delays or failures resulting from events beyond reasonable control, including but not limited to:
- Severe weather or natural disasters.
- Utility failures or power outages.
- Industrial disputes or government restrictions.
- Public health emergencies.
Normal operations will resume as soon as conditions allow.
16. Changes to Terms
Roofing Kapiti reserves the right to update or modify these Terms at any time. Updated versions will take effect immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms. Users are encouraged to review this section regularly.
17. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes shall be resolved through the appropriate New Zealand courts, ensuring fair and lawful adjudication.
18. Contact Us
For any questions regarding these Terms and Conditions or to inquire about our services, please visit our Contact Page.
The team at Roofing Kapiti is available to assist with quotes, consultations, and professional roofing advice across the Kapiti Coast. We are dedicated to quality workmanship, transparency, and customer satisfaction in every project.
Frequently Asked Questions (FAQs)
The Terms and Conditions are designed to protect both visitors and service providers. They define user rights, responsibilities, and policies that apply when accessing the website or using roofing services. This framework ensures fairness, transparency, and accountability while maintaining compliance with New Zealand business standards.
All personal data submitted through online forms or service requests is handled securely and in accordance with national privacy laws. Information is used only to prepare quotes, coordinate projects, and communicate with clients. Details are never sold or shared with third parties except when required by law or necessary to complete a contracted service.
All written materials, images, and graphics on this site are protected under New Zealand intellectual property law. Visitors may share public pages or links for educational purposes with proper credit. However, reproducing or modifying any content for commercial use without prior written consent is prohibited.
Feedback and testimonials submitted through the site may be used in promotional materials or featured online. Submissions must be truthful, respectful, and legally appropriate. Content that contains misleading or inappropriate material may be edited or removed to maintain professionalism and accuracy.
Every roofing project is covered under New Zealand consumer protection laws. Workmanship and compliance guarantees ensure that services meet professional quality standards. Coverage can vary based on the materials and type of service, and clients are encouraged to follow maintenance recommendations to preserve warranty validity.
Yes. Cancellations or reschedules are accepted when sufficient notice is given. Early communication allows schedules and materials to be adjusted efficiently. Cancellations made close to the start date may incur a small charge to cover preparation costs already incurred.
All work is supported by clear written agreements. A deposit is typically required to confirm materials and scheduling, and final payment is due once the project is completed. Late or missed payments may result in delays or administrative fees as outlined in the service agreement.
All roofing projects comply with WorkSafe New Zealand safety procedures. Certified equipment, scaffolding, and protective gear are used to maintain safe working conditions. Each project begins with a safety briefing and hazard assessment, followed by a post-work site inspection to ensure a secure environment.
Every effort is made to keep details current and reliable, but some information such as pricing or availability may change over time. The content is intended as a general guide and should not replace a direct consultation or on-site evaluation by qualified professionals.
For any inquiries regarding these Terms, privacy practices, or service policies, please contact the team through the online Contact Page. A representative will provide clear information and assistance related to your rights, responsibilities, or project requirements.
